HSDLib-HealthcareDesignDelivery

HSD Library - Healthcare Design and Delivery

Literature

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Policy considerations and proposals

Health Care Quality Indicators Project - Conceptual Framework Paper

Edward Kelley and Jeremy Hurst, Organisation for Economic Co-operation and Development

OECD HEALTH WORKING PAPERS NO. 23 DELSA/HEA/WD/HWP(2006)3 – March 2006

http://www.oecd.org/dataoecd/1/36/36262363.pdf

This paper represents an attempt to set out a conceptual framework for the OECD's Health Care Quality Indicator (HCQI) Project. Two main issues are tackled: what concepts, or dimensions, of quality of health care should be measured and how, in principle, should they be measured.

Generic structures and behaviors (archetypes)

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Economics and Funding

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Performance measurement and assessment

AHRQ released a new interactive Web-based tool for States to use in measuring health care quality

State Snapshots from the 2005 National Healthcare Quality and Reports

Agency for Healthcare Research and Quality, Rockville, MD; March 2006

http://www.qualitytools.ahrq.gov/qualityreport/2005/state

What's Been Done with SD in Health

Emergency_Preparedness

Health_System_Performance

Hospital_Operations_&_Management

Patient_Flows

Program_Management_&_Evaluation

Safety_&_Quality

Technology_Diffusion

Workforce_and_Health_Manpower_Supply_and_Requirements

Useful Links

Related System Design Disciplines

• Systems Engineering
• More on Systems Engineering
• Cognitive Engineering (Kim Vicente's Toronto Lab)
• Health Facilities Design
• Socio-Technical Systems